Privacy Policy
At Altis Recruitment & Technology Inc. (“Altis,” “we,” “us,” or “our”), protecting your privacy is fundamental to how we do business.
We believe trust is built through transparency. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information, and describes the rights and choices available to you under Canadian privacy laws.
Altis complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for individuals located in Quebec, the Act respecting the protection of personal information in the private sector (Law 25).
We may update this Privacy Policy from time to time. When material changes are made, we will update the “Last Updated” date and provide additional notice where required by law.
Our Commitment to Your Privacy
Your personal information belongs to you — and we treat it that way. We collect only what we need, tell you why we need it, and protect it with strong safeguards.
Our privacy program is guided by the 10 Fair Information Principles under PIPEDA, and the transparency and governance requirements under Quebec’s Law 25.
Altis maintains a formal privacy management program that includes internal policies governing the collection, use, disclosure, retention, destruction, and protection of personal information, as well as procedures for responding to confidentiality incidents and privacy requests.
Application of This Privacy Policy
Altis is a recruitment and staffing firm that connects professionals with organizations across Canada.
This Privacy Policy applies to personal information collected by us in connection with:
- Individuals who visit our websites, portals, or online platforms
- Job applicants and candidates (including engaged, prospective, and former candidates)
- Employees, associates, contractors, and consultants working through Altis
- Clients and business partners
Candidates Placed with Clients
If you are a candidate placed with a client, your working relationship may take different forms.
For example, you may:
- Be employed directly by Altis for a fixed term
- Be employed directly by a client
- Work as an independent contractor, contracting with either Altis or a client
In all of these cases, this Privacy Policy applies to how we collect, use, and protect your personal information.
However, if you are placed with a client, that client may have its own privacy policies that also apply to you. We encourage you to review those policies where applicable.
What Is Personal Information?
When we refer to “personal information,” we mean information that identifies you as an individual. This may include things like your name, contact details, resume, employment history, financial information, or other details connected to you.
It does not include your professional contact information — such as your job title or business email — when we use it only to communicate with you in your work capacity.
Personal Information We Collect, How We Collect It, and Why We Use It
We collect only the personal information necessary for the purposes we have identified.
We do not use or disclose your personal information for purposes other than those explained to you, unless we have your consent or are required or permitted to do so by law.
We retain personal information only for as long as necessary to fulfill those purposes and meet legal requirements. When information is no longer needed, we securely destroy, anonymize, or de-identify it in accordance with our retention and deletion standards.
Personal Information We Collect
The personal information we collect depends on your relationship with Altis and how you interact with our services. The table below outlines the categories of personal information we may collect, how it is typically collected, and why it is used.
Collect It
Identity and Contact Information
Name, home address, email address, phone number, login credentials
Directly from you when you register, apply for a position, create an account, or communicate with us
To identify you, communicate with you, create and manage accounts, and facilitate recruitment services
Employment and Professional Information
Resume, work history, education, certifications, job title, references, interview notes
Directly from you during applications or interviews; from references or clients involved in placements
To assess qualifications, match candidates with job opportunities, and support recruitment and placement services
Recruitment Information (Assessments and Recorded Interviews )
Skill assessments, video or audio recordings of interviews, recorded assessment sessions, image and voice recordings captured during recruitment processes
Collected during interviews or candidate assessments conducted through video conferencing or recruitment platforms. Individuals are informed in advance if a session will be recorded and may decline participation in a recorded format.
To support recruitment and evaluation processes, allow recruiters and hiring managers to review candidate responses, and facilitate fair and consistent hiring decisions. Recordings are retained only as long as necessary to support recruitment decisions and are securely deleted or anonymized when no longer required.
Financial and Payroll Information
Bank account details, payroll information, tax identifiers
Directly from you when required for payroll, contracting, or employment administration
To administer payroll, compensation, and tax reporting obligations
Sensitive Personal Information
Health information, criminal record checks, background screening results, fingerprints and unique government identifiers (e.g. driver’s licence, passport, SIN)
Directly from you or through authorized screening providers, with your express consent
To conduct background checks or meet client requirements where permitted by law
Technical and Usage Information
IP address, device type, browser information, website usage data
Automatically collected through cookies and similar technologies when you use our websites or portals
To maintain website functionality, improve user experience, analyze traffic, and secure our systems
Additional information about our use of cookies is available in our Cookie Policy
Third-Party Information
Professional references, emergency contact details
Provided by you or obtained from references or professional sources
To verify qualifications, support recruitment decisions, and maintain emergency contact information
Client and Business Partner Information
Business contact details, service requirements, contract information, billing information
Collected directly from clients or business partners during the course of our business relationship
To manage client relationships, deliver recruitment services, administer contracts, and provide business communications
How We Collect Personal Information and Purpose Transparency
We collect personal information in several ways depending on the circumstances:
Directly from you
When you apply for positions, submit forms, participate in interviews, create accounts, or communicate with us.
From third parties
From references, background screening providers, clients involved in recruitment placements, or publicly available professional sources.
Automatically through technology
Through cookies and similar technologies when you use our websites, portals, or online platforms.
AI-Assisted Recruitment and Profiling Technologies
We may use technology-assisted tools, including AI-enabled systems, to support recruitment and operational processes such as organizing candidate profiles, identifying potential matches between candidates and job opportunities, or assisting recruiters in reviewing applications. These tools may analyze information such as skills, experience, qualifications, and other professional attributes to help identify candidates who may be suitable for particular roles. These technologies support — but do not replace — human decision-making in recruitment and placement decisions. If personal information is used to generate recommendations, rankings, or profiles that assist decision-making, individuals may request information about the personal information used, the principal factors involved in the processing, and may request human review of decisions where required by applicable law.
Before or at the time personal information is collected, we explain:
- what information we collect
- why we need it
- how it will be used
This information is provided through our forms, applications, and notices so that individuals can make informed decisions about sharing their personal information.
Why We Use Personal Information
We use personal information to provide recruitment services, manage business relationships, and operate responsibly and securely.
Recruitment and placement services
To match candidates with job opportunities and facilitate placements with clients
Employment and contractor administration
To manage payroll, contracts, and employment relationships
Candidate evaluation
To assess candidate suitability through interviews, screening, and background checks
Career support services
To provide job search support, recruitment advice, and professional opportunities
Client service delivery
To respond to staffing needs and provide recruitment services to clients
Communications and Commercial Electronic Messages
To send job opportunities, industry insights, or resources where permitted by law. Some of these communications may be subject to the Canadian Anti-Spam Legislation (CASL).
Legal and regulatory compliance
To meet tax, employment, and regulatory obligations
Security and system management
To improve and protect our websites, systems, and internal processes
Optional communications
To send job market insights, hiring trends, or career resources, with consent
We collect and use personal information only for purposes that are reasonable in the circumstances and consistent with applicable privacy laws.
Consent and Lawful Collection
We collect personal information by lawful and fair means and only with appropriate consent, unless collection is permitted or required by law.
Lawful and Fair Collection
Personal information is collected only through lawful and fair methods and only for purposes that have been clearly explained.
Information collected through job applications, interviews, and account registrations.
Consent Requirement
In most circumstances, we collect and use personal information only with an individual’s knowledge and consent.
Consent obtained when submitting applications, forms, or registering on our platforms.
Type of Consent
Consent may be express (clearly provided) or implied depending on the circumstances. Express consent is explicit and given through a clear action, such as checking a box or signing a form, and is typically required for sensitive information. Implied consent is inferred from the context or an individual’s actions, where the purpose is obvious.
Implied consent when submitting a resume for recruitment services.
Factors Determining Consent
The form of consent required depends on the sensitivity of the information and the context in which it is collected.
Factors include: the sensitivity of the information, the individual’s reasonable expectations, and the purpose of collection.
Withdrawal of Consent
Individuals may withdraw consent for certain uses of their personal information at any time, subject to legal or contractual restrictions.
Contacting the Privacy Officer to request withdrawal of consent for optional communications or certain processing activities.
If Our Purpose Changes
If we identify a new purpose for collecting, using, or disclosing your information that was not previously explained, we will:
- Inform you of the new purpose
- Obtain your consent before using the information in that way
In limited circumstances where immediate notice is not possible, we may provide delayed notification as permitted by law, ensuring transparency and accountability.
Disclosures and International Transfers of Personal Information
We may share personal information in limited circumstances where necessary to provide services, manage our business operations, or comply with legal obligations. The table below describes the categories of organizations with whom personal information may be shared, the purposes for those disclosures, and applicable safeguards.
Personal information may be processed or stored in Canada or in other jurisdictions where our service providers operate. When personal information is transferred outside Quebec or Canada, it may be subject to the laws of those jurisdictions.
Prior to such transfers, we conduct privacy impact assessments and implement contractual and technical safeguards to ensure an appropriate level of protection.
Clients and Prospective Employers
To present candidate profiles and facilitate recruitment placements
Candidate identity information, resumes, employment history, qualifications, interview assessments
Primarily Canada: however, personal information may be shared with clients located outside of Canada depending on the nature of the recruitment engagement. In such cases, information may be transferred to jurisdictions where the client operates.
Disclosure occurs only with candidate authorization and subject to contractual confidentiality obligations.
Service Providers
To support recruitment operations, IT infrastructure, payroll administration, and background screening
Identity information, employment information, payroll information, technical information
Personal information may be processed or stored in Canada or in other jurisdictions where our service providers operate, including the United States or other countries where cloud-based or technology service providers maintain facilities.
Service providers are contractually required to protect personal information and may only use it for authorized purposes. Privacy Impact Assessments are conducted for cross-border transfers.
Background Screening Providers
To conduct background checks or credential verification where required for recruitment or client requirements
Identity information, employment history, criminal record information, education verification
Personal information may be processed in Canada or in other jurisdictions where background screening providers operate, which may vary depending on client requirements and the nature of the screening.
Express consent obtained prior to screening. Vendors are required to comply with privacy and security obligations.
Legal or Regulatory Authorities
To comply with legal obligations, court orders, regulatory investigations, or lawful requests
Personal information relevant to the request
Personal information may be transferred to jurisdictions relevant to the corporate transaction, including outside of Canada where affiliates or successor entities are located.
Disclosure occurs only where required or permitted by applicable law.
Affiliates or Corporate Successors
To support corporate transactions such as mergers, acquisitions, or reorganizations
Business and operational information related to employees, candidates, or clients
Personal information may be transferred to jurisdictions relevant to the corporate transaction, including outside of Canada where affiliates or successor entities are located.
Information shared subject to confidentiality obligations and legal protections.
Security, Fraud Prevention, and Risk Management Partners
To prevent fraud, protect systems, and ensure service security
Technical information, account information, activity logs
Personal information may be processed in Canada or in other jurisdictions where these partners operate, including locations where security monitoring or fraud prevention technologies are hosted.
Access limited to necessary information and governed by contractual security requirements.
Retention
Personal information is retained only for as long as necessary to fulfill the purposes identified in this policy and to comply with legal or regulatory obligations. Retention periods may vary depending on the nature of the information and applicable legal requirements.
Individual Privacy Rights and Our Responsibilities
Your Privacy Rights
Individuals have several rights under Canadian privacy laws. The table below explains these rights and how they may be exercised.
Access
You may request access to personal information we hold about you.
Submit a written request to our Privacy Officer using the contact information below.
Correction
You may request correction of inaccurate or incomplete personal information.
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date for the purposes for which it is used.
To support this, we:
- Encourage you to keep your information current
- Review and update information as needed
- Verify information before making decisions that may affect you
Contact the Privacy Officer and provide details of the requested correction.
Withdrawal of Consent
You may withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions.
Contact the Privacy Officer. We will explain any consequences of withdrawal.
Deletion (where applicable)
You may request deletion of personal information where retention is no longer necessary or legally required.
Submit a deletion request to the Privacy Officer.
Data Portability (Quebec residents)
You may request that certain personal information be provided in a structured, commonly used format.
Submit a portability request to the Privacy Officer.
Automated Decision Transparency
You may request information about automated decision-making affecting you and request human review where applicable.
Contact the Privacy Officer with details of your request.
Complaint
You may submit a complaint about our privacy practices.
Contact the Privacy Officer first. You may also contact the OPC or Quebec CAI if you are not satisfied with our response.
We will respond to requests within the timeframes required by applicable law (generally within 30 days).
Our Responsibility for Your Information
Altis is responsible for all personal information we collect and manage.
We take the protection of personal information seriously and implement a combination of technical, administrative, and physical safeguards to protect it from unauthorized access, use, disclosure, or loss. These measures include encryption, secure systems, role-based access controls, confidentiality obligations for employees and service providers, staff training, and secure destruction practices.
If a confidentiality incident occurs that presents a risk of serious harm, we will notify affected individuals and the appropriate privacy regulator as required by law.
As part of our privacy program, we also conduct Privacy Impact Assessments (PIAs) when introducing new systems, technologies, or processes that involve personal information, or when making significant changes to existing ones. These assessments help us identify and mitigate privacy risks before implementation.
To support accountability and transparency, we maintain records related to our privacy practices, including documentation of personal information holdings, completed PIAs, and confidentiality incidents. These records help us monitor compliance and continuously improve our privacy program.
Privacy Accountability and Contact Information
Altis has appointed a Privacy Officer responsible for overseeing our privacy program, ensuring compliance with applicable privacy laws, and responding to privacy-related inquiries or requests. All employees, contractors, and service providers who handle personal information are required to follow our privacy and security standards, supported by training, oversight, and contractual safeguards.
If you have questions about this Privacy Policy, concerns about how your personal information is handled, or wish to exercise your privacy rights, please contact us:
Altis Recruitment & Technology Inc.
Attn: Privacy Officer
102 Bank Street, Suite 300
Ottawa, Ontario, K1P 5N4
privacy@altis.com
1-877-579-5808
At Altis, privacy is about trust. Thank you for trusting us with your personal information.
Last updated: March 20th, 2026
