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How Bill 27 Impacts Staffing Firms

New licensing requirements for Temporary Help Agencies (THAs) and Recruiters in Ontario are now in effect.

Published on

July 18, 2024

As July 1, 2024, new provisions for Bill 27 (Working for Workers Act) officially came into effect, making it mandatory for THAs and/or Recruiters in Ontario to have a license to operate. It also requires that all employers who use staffing services in Ontario only work with licensed firms.

The primary goal of Bill 27 is to ensure that there are legislative safeguards to protect the interests of both employers and job seekers, ensuring fair and ethical practices within our industry. You can read more about the legislation HERE.

Altis takes pride in promptly integrating any legislative changes into our service model and always surpassing the bar for professionalism and accountability in our industry. We’re proud to say we’re fully licensed under Ontario’s newest requirements, so we can continue offering excellent service to our clients.

How can you make sure a staffing firm is licensed?

We encourage you to verify that all your staffing suppliers, including Altis, are licensed to operate in Ontario as follows:

  1. Visit the province’s website.
  2. Search for the staffing firm name (i.e. Altis).
  3. Verify that the firm is licensed in the License status column.

More on Altis’ commitment to upholding the highest business ethics, standards of professionalism and communication, and appreciation for diversity and inclusion:

  • Legal: We adhere to all applicable laws and regulations from all levels of government across Canada, including the Canada Labour Code, as well as provincial legislation like Ontario’s Employment Standards Act. We offer ongoing, continuous training to our team to ensure we’re all up to date and always compliant.
  • Ethics: We adhere to the Canadian Human Rights Act and all related provincial legislation Canada-wide; and as an active, engaged member of the national Association of Canadian Search, Employment & Staffing Services (ACSESS), we pledge to uphold its Code of Ethics & Standards, too.
  • Health & Safety: We have a robust health & safety program and work with our clients and candidates on assignment to ensure a safe working environment and training on all aspects of H&S. Our dedicated H&S team is there to address issues promptly (24/7, 365 days of the year).
  • Ongoing, active service; transparent communication: We partner with clients to pair them with the best candidates in the least amount of time. And we don’t stop there. We always ensure the match is right, the client is satisfied, and the candidate is safe. And at every step, we communicate openly and transparently.
  • Prompt payment of fair wages; support with documentation: We communicate to our candidates in writing the agreed-upon compensation, and always pay fairly and promptly through direct deposit. We also support our candidates by supplying T4s, records of employment, letters of credit, and more.
  • Inclusive hiring practices: We train our entire team to prioritize putting humanity first, and showing care for the candidate experience. We consistently advocate for diversity, equity and inclusion in the hiring process by countering unconscious bias and advocating for diverse slates of candidates.
  • Fully screened, vetted candidates: We take the time to interview each candidate in person or over video and perform a range of background checks and assessments to validate that they have the required skills for the role.
  • 100% Canadian owned AND operated: We work with clients and candidates from coast to coast to coast, and proudly offer 100% fully onshore placements—we only place candidates who are based in Canada, including talented newcomers to our country. We keep jobs and talent in Canada.
  • Fully insured: We offer our clients peace of mind by being fully insured against a range of liabilities, beyond the standard Workers’ Compensation.
  • Woman Owned:  Altis is Certified as a Diverse Supplier, with the WBE (Woman Owned Enterprise).
  • Extensive Scope: We locate top talent in IT, cybersecurity and AI, Accounting & Finance, Human Resources, Communications, Supply Chain & Procurement, Administration, Customer Service, and much more. We place candidates for immediate contract roles, long term assignments, and permanently.

To learn more about how we can support your hiring needs, reach out to a member of our team HERE.  

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