Timesheet FAQ

What information are you looking for?

Submitting Timesheets

  • Click “+Add Task”, and click the box next to the project activity, then click OK.

  • Please email timesheet@altisexcel.com and we will contact you for support.
  • Please note that you can save your timesheet as you go but once you’ve hit submit, you can no longer edit.
  • You must select this button after all days from the week are entered. *The below references a legend that will determine the status of your timesheet.

  • You can view the hours remaining on your contract in the Placement Info section of the portal.
  • The Task code is the same code found on your timesheet. If you are working on multiple contracts, please cross reference the Task # to ensure you are tracking hours accurately.
  • Hours Remaining are updated after each payment cycle. Hours Remaining are calculated by subtracting hours worked from maximum hours on the contract.
    • Please note that when you submit a timesheet, the Hours Remaining will not be updated until the hours on the timesheet are approved and paid.
  • You can view the total maximum hours on your contract anytime.

The legend below indicates the status of your timesheet. A submitted timesheet would highlight the time block in yellow.

Submitted:

Not Submitted:

  • Yes. The following scheduled reminders will be sent along with the link to the timesheet portal. Alternatively, you can log in through our website and submit your hours.
    • Thursday 4 pm (ET)
    • Friday 12 pm (ET)
    • Monday 8:30 am (ET)
  • Your supervisor will not receive an automated email at the time of your submission. We will send scheduled emails at the following times. Alternatively, they can log in through our website to approve your hours.
    • Friday at 3:30 pm (ET)
    • Monday at 9 am, 11:30 am, and 2:00 pm (ET)
    • Tuesday 8:30 am and 2:00 pm (ET)
  • Ensure you check your spam/junk folder to see if our email landed there and label your email as “Not Junk”. If you still haven’t received it, please email timesheet@altisexcel.com for support.
  • Alternatively, you can log in through our website and access our timesheets through your account.
  • Any applicable overtime will be automatically calculated by our system.
  • Your timesheet is defaulted to a weekly view. Please use the dropdown menu on the right side of the timesheet to select a biweekly or monthly view.
  • Please note that you can choose to enter all four weeks at the end of the month or as you go. If you do want to enter and save your hours weekly, that’s ok as well.

Timesheet Approval

  • You will receive an email confirmation as soon as your timesheet has been approved.
  • You can also log into the portal and follow the legend above. An approved timesheet would highlight the time block in green.
  • You will be notified by email and advised to resubmit your timesheet.
  • In order to get paid your supervisor must approve your timesheet. We will send them email reminders. We also suggest that you contact your supervisor to remind them.
  • Please escalate to your Account Manager if you are unable to contact them.

Payment

  • You will be paid by direct deposit. Please make sure your banking information has been entered in the portal (this is part of the onboarding process).
  • If your timesheet is submitted AND approved by 3:00pm on Monday, your payment will be processed on Monday and you should receive your deposit within 12-48 hours.
  • If you missed the first scheduled payment, and your timesheet is submitted and approved by 3:00pm Tuesday, your payment will be processed on Tuesday and you should receive your deposit within 12-48 hours.
  • If the timesheet is submitted and approved AFTER 3pm on Tuesday, your payment will be processed the following Monday.

If you’re paid WEEKLY, pay will be issued on: 

  • Friday, Dec 23 at 3 pm OR
  • Wednesday, Dec 28 at 3 pm
  • Tuesday, Jan 3 at 3 pm

If you’re paid BI-WEEKLY, pay will be issued on:

  • Friday, Dec 23 at 3 pm OR
  • Wednesday, Dec 28 at 3 pm

If you’re paid MONTHLY, pay will be issued on:

  • Friday, Dec 23 at 3 pm
  • Tuesday, Jan 3 at 3 pm

Pay Stubs & T4s

  • Once you log in to the portal, click your initials in the right-hand corner next to Timesheet and Job Search. In the drop-down menu, select ‘Placement Info’. This will generate a verification code for added security. Enter the verification code to access the ‘Payment History’ tab that will appear on the lefthand side.

  • Once you log in to the portal, click your initials in the right-hand corner next to Timesheet and Job Search. In the drop-down menu, select ‘Placement Info’.
  • This will generate a verification code for added security. Enter the verification code to access the ‘T4’ tab that will appear on the lefthand side.

Subcontractor Invoices

  • Historically, you would have been able to generate an invoice as soon as you entered your hours.
  • In our new portal, an invoice is generated at the time you submit hours; however it’s only available for download once the payment is processed.
  • You can access invoices under ‘Placement Info’ in the portal, in the section called ‘Payment History’.

My Account

You have two options:

  1. Any of the reminder emails to submit your timesheet all have an embedded link that will take you straight to your timesheet.
  2. If you login through our website a timesheet button will be available next to your name that will direct you to your timesheet.
  • You can recover your login information using the Forgot Password option on our portal page.
  • Ensure you check your spam/junk folder to see if our email landed there and label your email as “Not Junk”.
  • If you still haven’t received it, please contact us. This can also be done via text message if you consented to receiving texts.

  • Entering your HST number is a mandatory step in the onboarding process, it’s likely already entered.
  • If you need to make edits, go to the ‘Placement Info’ tab of our portal.

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